If you have joined us from another monitor and are interested in importing your products into our monitor, this guide is for you.

To import your products into our monitor, we need two things:

1. The product source ASIN (Amazon / Walmart)

How ASINs looks on Amazon - B0002APNCS ​​(usually will start with B and then 0).

2. The product ASIN in the destination (eBay).

An example of how ASINs looks on eBay - 333687527804 (usually starts with the number 3).

To get your  ASINs list(source and destination), you must ask the list from the monitor you were on before moving to TripleMars.

TIP: Monitoring Services is obligated to send you this list as soon as you request.

When you receive your ASINs list, you must open it through Google Sheets and not through Google Docs.

It should look like this:

Now we need to transfer the file into the TripleMars product import format:

1. Listing page

2. Import

3. Click on see the example file and download it.

4. Copy the source line in Google Sheets and paste it where a source is listed in the Excel file in the destination line. 

5. Click on the line of the destination and change it to numbers mode.

6. Make a comparison of two products ( between the source and the destination in the Google Sheets file and the source and destination in Excel ).

See the process in the pictures :

Now we'll upload the Excel file we prepared into the monitor.

1. Press again import and then click on upload CSV.

Pay attention!

*From time to time, the system registers that there is no source and destination.

In that case, you enter into the file and click number again and then try again.

In most cases, it will work ( if not whait a few seconds and try again ).

2.  Click on OK

3. Note the number of the products we have transferred to the file.

For example, if out of 200 products, the system detects only 30 products, that is a problem.

If it's happened, We must immediately click on ''stop discovery'' and try to upload the file again.

Now that you have moved the products go to the listing page and see that the destination is the same as the original.

Pay attention!

The pricing of products between monitors is different.

The default for a TripleMars monitor is 12% profit and 21% at Break Even.

If you want to know how to change this, click here.

We also recommend checking before importing the products that the policies are good and suitable for the trading venues you trade.

If you want to know how to check policies, click here.

Once you have finished importing the products, there are other actions we recommend to do:

(Do not worry, we have prepared a detailed guide for each of the steps)

1. Import report - through this report, you will know which products have not been upload to the monitor.

To learn about the import report, clickhere.

2. Delete the products that were not uploaded to the monitor manually from eBay - we recommend this operation to know that all your products are indeed monitored.

To learn how to delete a product from eBay manually and why it should be done, click here.

3. Disconnect the authorisation of the previous monitor for your store - In order not to have a situation where two different monitors with different pricing monitor your store, you must disconnect the authorisation for the previous monitor you had on your eBay account.

To learn how to do this, click here.

Important clarification:

Triplemars does not take responsibility for products that did not go well in the product import process.

Triplemars will not take responsibility for importing failed products.

If you need help, you are more than welcome to contact the technical support chat.