What is positive feedback on eBay?

Positive feedback is a buyer's opinion, a customer can leave a positive or negative opinion about the seller's service, product quality, and transaction execution conduct.

Positive feedback is another tool for customers to test the merchant service.

 

How can I do it?

There are several options to increases your positive feedbacks.

Buying products from eBay

As a new seller, you must reach some good feedbacks.

eBay treats feedback from buyers or sellers equally, 10 good feedbacks as a seller or buyers will look the same.

If you do not have any history as a buyer on eBay, look for cheap products and buy them.

After the purchase sellers leave feedbacks, The ratings will increase the positive feedback.

Some people leave feedback immediately, which accelerates the process.

List and Sell Quality Products

Uploads Prime products to avoid negative feedback.

Selling prime products 

Selling these products will increase the chances of getting positive feedbacks and decreases the chance of getting negative feedbacks, those products are new and have high quality. 

 

Messages to Buyers

messages to buyers are a great way to increase your positive feedbacks in a short time.

Online buyers like the personal treatment from their sellers, that message improves the customer's shopping experience, this personal attitude will make the buyer leave good feedback.

Leaving Positive Feedback for Buyers

Another great way to encourage buyers to leave your positive feedback is by leaving them positive feedback yourself.

An automatic option is to use eBay store manager, use it to send automatic feedback to your buyers.

Professional Customer Service

As a dropshipper, your priority is to provide professional and good service.

One of the main principles of eBay is good and quality service, a seller who does not provide good and quality service can be "punished" by eBay and even get an Mc.

Check your daily massages.

Communication-

Sometimes buyers will send you some messages,

The buyer will askes some questions before the purchase.

You can deal with an angry customer, keep calm, keep on personal service, consumers that do not get answers for their questions or a solution for their issues will leave bad feedback.

Order Cancellations-

If a customer wants to cancel an order do not try to convince them.

Check through the Triplemars platform if it is possible to cancel the reservation from the supplier if it is not possible, please explain to a customer that the order has been shipped and will be arrived at them soon.

If the customer still does not want the products to send them a return label once the package arrives.

Short delivery times

Deliver the reservation faster as you can, and make sure that the reservation arriving at the customer.

Buyers appreciate fast delivery times,

Consumers will recommend you and will give you good feedback.

 

Customers' service can make the difference between a successful long-term business to a failing business.

There are several terms that buyers score:

• Shipping speed
• Shipping cost
• Communication
• Accurate product description
  
  

How to check your feedback profile?

1. Log In to your eBay account.
2. Click community.
3. Click on Feedback Forum
4. Click on the Feedback profile

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